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Random redirect entries not working on multi-instanced DXP environment #179

@jkozak-c2

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@jkozak-c2

Observed issues in Production DXP which is multi-instanced. Contacted Optimizely to enable multiple instances on PreProduction to test in that environment.

  1. First tried a URL that I knew would not be in the redirects: https://SOMEDOMAIN.COM/adkdk
2025-09-19T01:17:00.7197572Z	dbug: Geta.NotFoundHandler.Core.RequestHandler[0]
2025-09-19T01:17:00.7197951Z	      Handling 404 request. Request URL: /adkdk Response status code: 404
2025-09-19T01:17:00.7220357Z	dbug: Geta.NotFoundHandler.Core.RequestHandler[0]
2025-09-19T01:17:00.7220551Z	      Not handled. Current URL is ignored or no redirect found. Request URL: /adkdk Response status code: 404
  1. Tried a URL that is in the redirects and I know works:
2025-09-19T01:20:04.4443713Z	dbug: Geta.NotFoundHandler.Core.RequestHandler[0]
2025-09-19T01:20:04.4444308Z	      Handling 404 request. Request URL: /learn/project-management/online-time-tracking-software/ Response status code: 404
2025-09-19T01:20:04.4444635Z	dbug: Geta.NotFoundHandler.Core.RequestHandler[0]
2025-09-19T01:20:04.44447Z	      Handled saved URL Request URL: /learn/project-management/online-time-tracking-software/ Response status code: 404
  1. Tried one that is in the redirect tool and is not working:
2025-09-19T01:20:34.8576606Z	dbug: Geta.NotFoundHandler.Core.RequestHandler[0]
2025-09-19T01:20:34.8577031Z	      Handling 404 request. Request URL: /wp-content/assets/downloads/pdf/legal/HIPAA-Security-Whitepaper.pdf Response status code: 404
2025-09-19T01:20:34.8579633Z	dbug: Geta.NotFoundHandler.Core.RequestHandler[0]
2025-09-19T01:20:34.8579828Z	      Not handled. Current URL is ignored or no redirect found. Request URL: /wp-content/assets/downloads/pdf/legal/HIPAA-Security-Whitepaper.pdf Response status code: 404

Here is the url in the not found handler:

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