Request for Investigation of 502 Error During Notice Submission

[Nickitoss]

Hello,

We are currently experiencing a 502 Bad Gateway error when submitting a notice to TED for validation.

From our side, it appears that the notice is successfully sent to the TED gateway API endpoint. However, the gateway then forwards it to an internal validation service, and the 502 response indicates that TED’s internal service did not respond in time, causing the gateway to time out.

It is possible to validate this Notice via the Postman API, but it takes more than 2 minutes.

Could you please investigate the following?
Whether we need to adjust anything on our end (payload size, timing, retry policy, etc.).

Notice ID - 70b3064f-7404-4196-9047-501c42255b17

[YvesJo]

Hi,
As this is not an SDK issue, this has been converted to a discussion.
Also this ticket is duplicate of a previous one created some days ago.
Answer to the previous ticket will be updated with a link to contact the helpdesk.
This duplicate current discussion will get closed.