Cursor plugin that connects agents to Intercom through Intercom's official remote Model Context Protocol server.
Search conversations and contacts, look up companies, and list, search, create, or update Help Center articles in the signed-in Intercom workspace.
- Open Cursor Settings → Plugins.
- Search for Intercom.
- Click Install, then complete the Intercom sign-in prompt.
Or run /add-plugin intercom in chat.
{
"mcpServers": {
"intercom": {
"type": "http",
"url": "https://mcp.intercom.com/mcp"
}
}
}Auth is OAuth 2.0 against Intercom with Dynamic Client Registration (DCR) and PKCE. Cursor registers itself and prompts for Intercom sign-in when the plugin connects — there is no API key or client ID to configure.
This plugin points at the US endpoint. Intercom MCP is available for US and EU hosted workspaces; AU is not supported yet.
| Region | Workspace URL | MCP URL |
|---|---|---|
| US | app.intercom.com |
https://mcp.intercom.com/mcp |
| EU | app.eu.intercom.com |
https://mcp.eu.intercom.com/mcp |
If your workspace is EU-hosted, change the url in mcp.json to https://mcp.eu.intercom.com/mcp after install.
- Tool calls run as the Intercom user who authorizes the connection and cannot exceed that user's permissions.
- Needed Intercom permissions include reading users/companies and conversations, plus read/write articles for Help Center tools.
- Bearer-token auth is also supported by Intercom's server, but this plugin uses the recommended OAuth flow.
- Intercom MCP guide: https://developers.intercom.com/docs/guides/mcp
- Server URL (US): https://mcp.intercom.com/mcp
Logo is Intercom's brand mark (Simple Icons) on a white tile, using Intercom blue #1F8FFF.
MIT