Connectivity Issues With Clients Added Off Lan

[rteicheira]

So, I have a self host, through docker on a server running on an i5 and 32GB of ram.

When I set up a client and it's done on the same network as the RustDesk servers (hbbr/hbbs), it will immediately connect and everything works nicely. When I move the computer to it's final home, it still connects to the relay and I can connect to it remotely.

However, if I install the client on a system that isn't connect to the same network, it will only see the other systems on that local network and will not show up outside of that local LAN (that LAN doesn't have RustDesk servers). I am not able to connect to those machines from my home PC.

I have searched and I am unable to find anything that solves my issue.

I have checked the local firewalls, etc. (on the remote location), and it all seems fine. I am using a domain hosted through Cloudflare (Proxy is disabled).

The remote network has 5 systems configured, 2 where setup at my house and these work, 3 where setup at the remote network location and I am unable to connect.

I have it setup on a laptop that lives on and off my home network, and it works fine, connecting to what is online at that moment, no mater where it's connected.

I have it setup on 5 other laptops that I manage that generally live off my network, except for once a month, but I generally only use it when they are on the network as I work on their monthly updates.

Scenarios:

1. Servers hosted on my HOME LAN & new system setup on HOME LAN & left at HOME = Everything works
2. Servers hosted on my HOME LAN & new system setup on HOME LAN & moved to a different location behind it's own firewalls, routers, etc. = Everything works
3. Servers hosted on my HOME LAN, new system setup on remote network and left on remote network = cannot connect to it from my HOME PC

They are all setup with the same connection export (the export to text for URL + Encryption key). Every one of my machines connects through rd.example.com:21116 (doesn't matter if the system is on the same LAN as the servers or not... I am not having the loopback issues).

Any ideas?

[ggibby]

Very similar for me - discovery tab on all LAN clients shows other Windows LAN clients but not themselves.
Linux client (also RD server) not visible in discovery on Windows clients.
Client set up outside LAN that is connected to the same RustDesk server is not listed in discovery on any LAN client.

Outside client sees only itself in discovery, no LAN clients.
Outside client can connect & control LAN clients with client ID, and those remain in the history tab.

Currently the Mint Linux RustDesk server is connected directly to the cable modem, firewall is disabled, and does not have a LAN IP or connection to my pfSense firewall.
LAN clients are all behind the firewall.