Tahir Mansuri — Azure Cloud & Infrastructure Administrator
🌐 Azure Cloud Administrator | Cloud Support | Automation📍 Kolkata, India — Open to opportunities in India & Abroad✉️ [email protected]
🔹 Professional Summary
Results-driven Azure Cloud Administrator with 5.6 years of total experience (3.5 years in Azure infrastructure & support).Proven ability to deploy, secure, monitor, and optimize enterprise cloud environments while reducing costs and improving efficiency.Hands-on expertise in Virtual Machines, Networking, Storage, Identity Access, and Automation. Adept at cross-team collaboration, incident resolution, and continuous improvement.Actively seeking cloud administration roles in India or overseas.
🛠 Technical Skills & Tools
☁ Cloud Platforms & Services
Azure: VMs, VNETs, NSGs, Load Balancer, Route Tables, Site Recovery, Backup, Key Vault, App Gateway, Cost Management, Azure Policy, Azure Monitor, Log Analytics, Defender for Cloud
Identity & Access: Microsoft Entra ID (Azure AD), RBAC, Conditional Access, MFA, IAM
Other Clouds: AWS (Basics), Oracle Cloud Infrastructure (OCI Foundations)
⚙ Infrastructure & IaC
Azure Resource Manager (ARM Templates)
Bicep (build & lint), Terraform (basics)
Infrastructure Concepts: IaaS, PaaS, DR/BCP, Hybrid Networking (VPN, ExpressRoute)
🔄 Automation & Scripting
PowerShell, Azure CLI, Bash (basic)
Azure Automation Runbooks
GitHub Actions for CI/CD
🔍 Monitoring & Security
Azure Monitor, Log Analytics, Activity Logs
Security Center / Microsoft Defender for Cloud
BitLocker, Firewalls, Encryption, Compliance Policies
📊 ITSM & Support Tools
ServiceNow, JIRA, Zendesk, Salesforce
Incident & Change Management, RCA, SOP Documentation
🗣 Languages
English, Arabic, Urdu, Hindi, Bengali
💼 Professional Experience
Cloud Administrator — Nano Tech E ServicesJan 2024 – Jul 2025 | Bengaluru, India
Managed 100+ Azure VMs with 99.9% uptime and implemented secure subnet design with NSGs & route tables.
Automated VM lifecycle & backup operations → saved ~10 hrs/week.
Built proactive Azure Monitor dashboards & alerts for faster issue detection.
Enforced RBAC & Conditional Access for 200+ users; improved security posture.
Reduced Azure spend by 18% using Cost Management recommendations.
Applied Azure Policy for consistent tagging & compliance.
Cloud Support Associate — AccentureDec 2021 – Dec 2023 | Kolkata, India
Resolved 1000+ incidents (compute, networking, identity) within SLA.
Conducted RCA using Log Analytics, Service Health, Activity Logs.
Supported VPN Gateway & hybrid network troubleshooting.
Created 30+ SOPs to reduce repeat incidents.
Maintained 90%+ SLA compliance.
Virtual Customer Support — AmazonFeb 2020 – Jun 2021 | Remote, India
95% CSAT across voice, email, and chat channels.
Handled 80+ daily interactions with 90% first-contact resolution.
📜 Certifications
AZ-104: Azure Administrator Associate
AZ-900: Azure Fundamentals
MS-102: Microsoft 365 Administrator
OCI Foundations Associate
Google IT Support Professional
(Preparing) SC-900: Security, Compliance & Identity Fundamentals
🎓 Education
Bachelor of Arts in English — St. Xavier’s College, Kolkata (2015–2018)