docs(remotehelp-plan): updated missing permissions#4905
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niklasrst wants to merge 2 commits intoMicrosoftDocs:mainfrom
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docs(remotehelp-plan): updated missing permissions#4905niklasrst wants to merge 2 commits intoMicrosoftDocs:mainfrom
niklasrst wants to merge 2 commits intoMicrosoftDocs:mainfrom
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Added `Organization - Read` to the RBAC list as this permission is missing in the docs here. Without it admins cannot initiate Remote Help sessions from the Intune portal. The UI will stuck on the message "Sending notification to users device" but no notification is delivered to the users device. Also added a NOTE about Windows 365, as you need Read permissions on W365 CPCs to be able to initiate a Remote Help session from the portal. Without `Cloud PCs - Read` administrators wount be able to view the cpc details and wont be able to initiate sessions. Took me a few hours to figure this out and it fixed the issue in our environment - so Ive decided to create this PR so that the memdocs repo is updated :)
niklasrst
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@niklasrst : Thanks for your contribution! The author(s) and reviewer(s) have been notified to review your proposed change. |
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Learn Build status updates of commit b45dafc: ✅ Validation status: passed
For more details, please refer to the build report. |
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Learn Build status updates of commit eb9b247: ✅ Validation status: passed
For more details, please refer to the build report. |
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Added
Organization - Readto the RBAC list as this permission is missing in the docs here. Without it admins cannot initiate Remote Help sessions from the Intune portal. The UI will stuck on the message "Sending notification to users device" but no notification is delivered to the users device.Also added a NOTE about Windows 365, as you need Read permissions on W365 CPCs to be able to initiate a Remote Help session from the portal. Without
Cloud PCs - Readadministrators wount be able to view the cpc details and wont be able to initiate sessions.Took me a few hours to figure this out and it fixed the issue in our environment - so Ive decided to create this PR so that the memdocs repo is updated :)