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2 changes: 1 addition & 1 deletion fern/customization/speech-configuration.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -77,7 +77,7 @@ This plan defines the parameters for when the assistant begins speaking after th
- **Transcription-Based Detection**: Customize how the assistant determines that the customer has stopped speaking based on what they're saying. This offers more control over the timing. **Example:** When a customer says, "My account number is 123456789, I want to transfer $500."
- The system detects the number "123456789" and waits for 0.5 seconds (`WaitSeconds`) to ensure the customer isn't still speaking.
- If the customer were to finish with an additional line, "I want to transfer $500.", the system uses `onPunctuationSeconds` to confirm the end of the speech and then proceed with the request processing.
- In a scenario where the customer has been silent for a long and has already finished speaking but the transcriber is not confident to punctuate the transcription, `onNoPunctuationSeconds` is used for 1.5 seconds.
- In a scenario where the customer has been silent for a long time and has already finished speaking but the transcriber is not confident to punctuate the transcription, `onNoPunctuationSeconds` is used for 1.5 seconds.

## Stop Speaking Plan

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